MEAL Consortium Officer

MdM is a medical humanitarian NGO. Since 1980, MdM has worked independently around the world to guarantee universal and sustainable access to healthcare.

In Palestine, the objectives of the programs are to limit the medical impact of the restrictions in accessing medical care on the Palestinian population, to improve mental health and psychosocial care and to bear witness to the violations of the right to health.

Position: MEAL Consortium Officer

Country: Palestine

Location: Nablus

Hierarchical line management: Field Coordinator / MEAL Manager

Functional supervision: MEAL Coordinator

Supervisory Responsibilities: N/A 

Category: [5] - Level [A]

Role purpose

The MEAL Consortium Officer oversees the implementation of the Monitoring, Evaluation, Accountability, and Learning (MEAL) framework for the Mental Health and Psychosocial Support Emergency Response (MHPSS ER) project, run by the MdM Consortium (MdM-France, MdM-Spain, MdM-Switzerland). S/He develop and adapt the MEAL system and methodologies to monitor project activities effectively. Collaborating with all three MdM chapters, S/He ensure timely and accurate data collection aligned with project indicators. S/He analyzes data regularly to evaluate progress, impact, and challenges, preparing reports with recommendations. S/He identify lessons learned and best practices for continuous improvement. The role also involves conducting monitoring visits and building MEAL capacity among project staff. 

Roles and responsibilities: 

Programming - MEAL

• Ensure Quantitative and Qualitative data collection using MdM monitoring, and evaluation tools designed for the MHPSS ER and the MdM’s monitoring platform (Monitool), and archive data in an appropriate and confidential way.
• Support MdM Chapters’ MEAL teams to use the necessary tools and follow-up system for data collection and monitoring of the project activities and of the project indicators.
• Ensure regular data compilation for the Consortium and guarantee timely and accurate information gathering.
• With support of the MHPSS technical focal points of the MdM Chapters, verify the accuracy of provided information.
• In coordination with the MEAL teams of the three MdM Chapters, monitor the MHPSS ER indicators: analysis and interpretation of data and proposition of adjustments if needed.
• Organize field visits to monitor MHPSS ER interventions against Quality Benchmarks and produce and share monitoring reports with the project and the Consortium management teams based on quality findings.  
• Implement and manage accountability mechanism to affected populations in line with MdM beneficiary satisfaction and accountability frameworks: Feedback and Complaint Mechanism of MdM and Beneficiary Satisfaction Survey.
• Ensure that beneficiary feedback is captured, analyzed, and utilized by the project team to ensure the provision of quality services to the supported population. 
• Regularly participate in monitoring meetings, project review meetings and disseminating project quality reports.
• Support the MHPSS ER Consortium management team and the MdM Chapter’s implementation teams in ensuring the quality of the project technical performance and in developing technical capacity building plans for the team.
• Build capacities of the staff involved in the implementation of the MHPSS ER, to allow them to efficiently use MdM monitoring and evaluation tools, including the Monitool and to apply data collection and satisfaction methods.
• Documenting lessons learnt identified by the project team and defining an action plan to put them into practice. Ensure proper documentation of project data and information for learning purposes.

Representation

• Upon delegation by the Consortium Manager, coordinate and maintain contacts with partners (international organizations, NGOs, etc.) involved in the implementation of the MHPSS ER on the relevant aspects of the project.
• Leading the Consortium MEAL coordination meetings held monthly with the Consortium MEAL focal points.
• Participating in cluster/technical work group meetings and fora when delegated by the Consortium Manager.
• Upon request from the Consortium Manager, participate in the preparation and implementation of donors’ field visits. 

Reporting, follow up and monitoring

• Contribute to the development of timely and high-quality reports for donors, clusters, and partners, on the MHPSS ER in collaboration with the Consortium Manager and MdM Chapters’ teams and ensure their timely submission.
• Work with the Consortium Manager and MdM Chapters’ teams to adapt the data management procedures and the data visualization supports to prepare data for reporting, in line with donors’/partners’ and MdM’s requirements.
• Work in collaboration with the MHPSS managers and coordinators to ensure consistency and quality in reports.
• Ensure accurate reporting against the project targets, through regular tracking of the project indicators.
• Contribute to the preparation of the Consortium Monthly Sit Rep reflecting progress against the project targets. 
• Generate summaries for analysis when required (graphs, tables, reports) from the project databases/datasets.
• Contribute to drafting proposals/modifications with support from relevant colleagues, pertaining to the MHPSS ER.

Others

• Maintain good socio-professional relationships with national and international partners.
• Attend team meetings and give qualitative inputs.
• If necessary, prepare emergency plans to adjust the MHPSS ER activities to the context and to the needs.
• Take part in advocacy and communication activities under the supervision of the Consortium Manager.
• Perform other additional duties on request of the Consortium Manager or of the MEAL Coordinator.
• Apply and respect MdM security rules in the mission.

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Required qualifications and skills:

• Degree in Data Science, Statistics, Social Sciences, Development/Humanitarian Studies, or a related field.
• Minimum of three years of professional experience with Palestinian or international NGOs, or in related sectors.
• Experience or background in Health or Protection Information Management or related disciplines is an asset.
• Experience working within a consortium is an advantage
• Proven expertise in MEAL, including the design and drafting of baseline studies, needs assessments, reports, evaluations, and Accountability to Affected Populations (AAP) mechanisms and tools.
• Strong experience in quantitative and qualitative data collection, including survey design, implementation, and analysis.
• Ability to seek, collect, clean, and critically analyze data and information to effectively perform assigned tasks.
• Demonstrated capacity to train and build MEAL-related skills among field staff.
• Proficiency in Microsoft Office suite and data collection platforms such as KoboToolbox or similar tools.
• Competence in statistical software such as SPSS, EPI-info, and familiarity with programming languages like R or Python is considered an asset.
• Knowledge of Geographic Information Systems (GIS) is an asset.
• Willingness to travel regularly to field locations as required by the job.
• Strong understanding of the regional and cultural context.
• Basic understanding of donor policies and procedures.
• Professional fluency in both Arabic and English (mandatory).

Applications will be reviewed on a rolling basis, and the position may be filled before the closing date

Qualified applicants are invited to send their resume or CV and a one-page cover letter in English and submit it at this أطباء العالم فرنسا

If you encounter any issues with the application, please email a description of the issue along with a screenshot to [email protected]

11 months (renewable, subject to funding availability and satisfactory performance).