Supply Chain Manager

CARE Palestine (West Bank/Gaza) is looking for a committed professional to the values of Transformation, Integrity, Diversity, Equality, and Excellence to fill the following vacancy:

Supply Chain Manager

The Supply Chain Manager will be responsible to plan and monitor all the procurement & logistics activities of CARE Palestine; identify vendors with the objective of effectively meeting the procurement & logistics requirements across the mission and services within the procurement & logistics policies and procedures,

strategy, organizational values and guidelines. Under the direct supervision of the ACD-Operation, the Supply Chain Manager will take a leadership role in executing effective and efficient procurement, logistics and warehouse services in CARE Palestine (WBG) ensuring values and competencies in maintaining transparency, integrity and compliance with established rules and regulations of CARE and the respective donor regulations. This position will also be responsible for leading the planning, development, implementation and management of the key procurement & logistics strategies that includes the creation and evaluation of formal requests for proposals, negotiating contracts, demand management, supplier relationship management and seeking out new opportunities to support CARE’s plans. Coordinate with CARE Egypt and CARE Jordan the procurement and transportation of supplies in destination of the Gaza Response. Undertake performance management reviews for direct reports and draw up development action plans as necessary.

This position also requires to proactively engage with local partners, local authorities, other NGOs, clusters and stakeholders, to plan, organise, and schedule distribution of goods and material as well as to ensure good coordination and adequate information sharing, address common concerns/problems and seek solutions.

The Supply Chain Manager will also be responsible for the management of the supply chain staff in West Bank and in Gaza.

Responsibilities:

Job Responsibility 1: Staff Management (5%)

The Supply Chain Manager will oversee and support Procurement and Logistics staff by providing continuous supervision, guidance, and coaching in line with CARE’s procurement policies and best practices. Responsibilities include:

• Develop job descriptions, participating in staff recruitment, conducting interviews, and facilitating training and on job training.
• Work with team members to create individual work plans, while offering mentoring to strengthen their skills and performance.
• Play a key role in building the capacity of program staff in developing and managing procurement plans effectively.

Job Responsibility 2: Procurement management (35%)

• Manage the entire process in the planning of procurement activities, ensuring effectively-functioning processes to avoid costly delays;
• Ensure effective lines of communication between the Project/Program Managers and the procurement team to ensure priority requirements, timely delivery of goods, works and services using the CARE procurement procedures and guidelines:
• Ensure full compliance of procurement activities with the CARE’s Procurement Manual, policy and Donor’s Regulations;
• Implement effective internal control, proper design and functioning of a client-oriented procurement management system for projects and related reporting requirements;
• Ensure effective use of internal Standard Operating Procedures in Procurement, control of workflows, continuous business monitoring and improvements in systems and processes;
• Manage and monitor all transactional procurement including tendering processes, evaluation, contracting, contract management, legal considerations, payment conditions, contractors, performance evaluation and risk assessment;
• Ensure timely preparation of procurement plans for projects and monitor their implementation by controlling processes including receipt of requisitions, organization of RFQ and RFP, receipt of quotations, bids and proposals, evaluation and negotiation of certain conditions of contracts in full compliance with CARE Procurement Policy & Procedures;
• Ensure that the Key Performance Indicators indicated by the procurement policy are in place and are shared with the management on a monthly basis.
• Review/ Prepare Summary of Bid Analysis (SBA) and Prepare Online Purchase Order ensuring that the products or services are of high quality with reasonable prices including the preparation of a clear justification for vendor selection;
• Develop and manage the list of suppliers, elaborate supplier selection and evaluation, quality and performance measurement;
• Lead the establishment and management of professional procurement services through Long Term Agreements or Frame Work Agreements;
• Review weekly, monthly and quarterly procurement status report for all purchases and share Offline Report with SMT and all Project Managers on a weekly basis;
• Promote a zero-tolerance for violations of procurement policies and procedures;
• Coordinate with various teams on the delivery schedule, payment approvals and vendor payments to avoid any unnecessary delays;
• Making sure that all the sections within the procurement function work effectively and efficiently;
• Attending and participating on Logistics Cluster meetings and share the update with your line manager
• Regularly training for procurement staff on updated policies, procurement trends, technology tools, and soft skills (negotiation, communication).
• Strengthen the capacity of CARE staff and local partners to better understand and implement procurement processes and standards.
• Ensure field office staff are technically supported and mentored to fulfill all procurement services.

Job Responsibility 3: Supplier Management (30%)

• Evaluate potential suppliers using developed and agreed criteria to support alignment and understanding of the expectations and requirements of engagement;
• Monitor and report on the performance of selected vendors to ensure timely delivery in line with contractual obligations and performance metrics;
• Manage outward communication to vendors to facilitate understanding and awareness of organizational strategic direction, changes and challenges;
• Manage the interaction between vendors and internal program deliveries to provide adequate visibility of interdependent initiatives and program activities;
• Liaise with procurement vendors to review, report on and revise contractual agreements as necessary;
• Monitor initiation of vendor enlistment process; review checklist, vendor evaluation, documentation and comparative statements; for vendor selection processes;
• Generate and implement efficient sourcing and category management system;
• Manage external vendor relations within the Procurement Department and be the liaison between the external vendors with internal stakeholders;
• Ensure enterprise-wide needs for due diligence, risk assessment and continuing vendor monitoring are being accomplished;
• The tracking, measurement, reporting and evaluation of vendor performance and ensure yearly vendor de-activation process in PeopleSoft;
• Ensure Bridger Check are done for all Vendors, Employee and Consultants for both CARE and for local partners;
• Troubleshoot all vendor problems and present to management as required.
• Identify and implement enhanced efficiencies associated with vendor management;
• Participate in formulating workflow processes for vendor selection and management;
• Maintain updated and approved vendor list;
• Timely communication with suppliers in order to speed up the delivery of goods and services as needed, performs quality checks in order to see that vendors are not delivering substandard goods;
• Maintain records of approved suppliers and periodically evaluate vendor performance; Recommend the removal and blacklisting of vendors based on their performance and other reasons as appropriate. The procurement committee makes a decision about removal of vendors in the vendors list;
• Make sure suppliers adhere to ethical standards, such as fair labor practices, child protection, data confidentiality, safeguarding, fraud, etc.

Job Responsibility 4: Logistics and Warehouse Management (30%)

• Ensure international / national transportation of freight by land, sea and air is in line with program budgets / needs ensuring the most cost effective and reliable transport is used for the timely delivery of supplies to projects. Actively engage with freight forwarding agencies, freight handling/clearance agents, and local customs, to ensure cargo is managed at all points of the supply chain.
• Manage warehouse in compliance with CARE Palestine policies and procedures;
• Set-up the layout and ensure efficient space utilization and oversee receiving, warehousing, distribution, dispatching and maintenance operations;
• Responsible for inventory including all receipt and issuance. Assure accuracy of all documentation;
• Manage stock control and reconcile with data storage system and account for inventory accuracy through monthly cycle count and bi-annual physical inventory;
• Implement end-to-end supply chain management to ensure product visibility throughout the supply chain process;
• Adhere to all warehousing, handling and shipping legislation requirements and maintain standards of health and safety, hygiene and security in all the CARE Storage facilities;
• Provide the logistics support needed to Program management ensuring customs clearing formalities and hand over of commodities to the respective program;
• Liaise with suppliers and transport companies and receive feedback; monitor the quality of services provided;
• Responsible for supervision of all logistics and warehouse personnel and provides input to annual budget for all logistics and warehouse operations;
• Develop and implements training, supervision and monitoring plan to ensure that logistics policies and procedures are adhere to by staff;
• Make recommendations to improve productivity, quality, and efficiency of operations during times of Disaster Response;
• Conduct assessments and create implementation plans for Disaster Response needs and assure appropriate use of logistics resources for all activities;
• Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols;
• Controls inventory levels by conducting physical counts; reconciling with data storage system;
• Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement;
• Completes warehouse operational requirements by scheduling and assigning employees; following up on work results;
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

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Qualifications & Preferred Skills

Education/Training

Required

• Bachelor’s Degree in Accounting/Administration/Logistics

Desired

• Master’s degree in related field plus finance background.

Experience & Technical Skills

Required

• The position requires professional experience of 8 years in the management of administrative & logistics procedures, of which at least 2 years at managerial level
• Good knowledge in accountacy and fiscal policy;
• Good knowledge of procurment & logistcs management, desirable knowledge in the norms of relevant donors and/or funding agencies;
• Good knowledge of management and execution of procurement and logistics procedures;
• Good knowledge of the status of development and the social context of the Country in general; and
• Good computer skills
• Excellent English language skills.

Interested applicants are encouraged to send their CV by e- mail to [email protected], to the attention of the HR Department no later than COB Thursday, 15/05/2025, indicating the job title in the subject line and cover letter.

Applications received after this date or that do not meet the qualifications above will not be considered. Only short-listed candidates will be contacted for an interview.

Applications from female candidates are strongly encouraged.

CARE International promotes the principle of Equal Opportunity for all.

***Due to the urgency to fill this role, applications will be reviewed on a rolling basis. Kindly note that the position might be filled before the vacancy announcement is closed.