Field Officer WASH

About CRS 

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work are accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

CRS has been present in Jerusalem, West Bank, and Gaza (JWBG) since 1961. In JWBG, CRS currently supports programs in the sectors of humanitarian relief, livelihoods, civil society strengthening, and social justice promotion through its field offices, in Jerusalem, Gaza, Ramallah, and Bethlehem. CRS is working to provide rapid emergency assistance to conflict affected communities in Gaza and the West Bank in the sectors of multi- purpose cash; shelter; psychosocial support; food assistance; and Water, Sanitation, and Hygiene (WASH). For further information about CRS, please visit: www.crs.org.

Job Summary:

CRS is seeking a Field Officer to assist the implementation of CRS Water, Sanitation, and Hygiene (WASH) programming activities within the Gaza Strip. As a Field Officer, you will serve as a member of the project team in the sectors of WASH and Shelter within CRS’ larger Emergency Response Program. You will assist project implementation by working directly with local partners and community members, coordinating various project activities and events in support of Catholic Relief Services’ (CRS) work to serve the poor and vulnerable. Your service and community relations skills ensure that the local partners and communities feed into and benefit from the project that consistently applies best practices and continuously works towards improving its impact.

Roles and Key Responsibilities: 

• Support the coordination and monitoring ofproject activities at the field level, ensuring implementation schedules are met as per the detailed activity plan, and that adherence to systems for quality project implementation are strengthened.
• Coordinate communication and facilitate information sharing among field staff, implementing partners, and project beneficiaries at the community level to assist local partners in strengthening the community interest, involvement and support networks. Engage directly with community leaders, local authorities, and representative groups, ensuring their active participation in planning, implementing, and refining project activities to reflect local priorities and feedback.
• In coordination with the project team support capacity building events for community representatives at the field level.
• Coordinate and supervise the work of community volunteers, providing guidance, tracking participation, and reporting on their contributions to project outcomes.
• Compile data provided at the community level as per project requirements and contribute to the preparation of reports.

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Basic Qualifications 

• Bachelor’s degree preferred in civil Engineering or environmental engineering or related fields
• 2 years of work experience in technical experience, community development and mobilization ideally within the WASH or shelter sector
• Microsoft office and Computer skills are required.

Required Languages - Arabic fluency and strong professional English is required.  

Travel - Must be willing and able to travel throughout Khan Younis and Dier al Balah; travel to Rafah might be required if access and security allows. Regular field work is required for this position.

Knowledge, Skills and Abilities  

• Observation, active listening and analysis skills with ability to make sound judgment
• Good interpersonal skills and the ability to interact effectively with diverse groups
• Proactive, results-oriented and service-oriented

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. 

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Supervisory Responsibilities: none

Key Working Relationships:  

Internal: Shelter/WASH Program Manager, WASH Senior Project Officer, WASH Project Officers and Field Officers, Shelter Team, Distributions Teams, other Program Teams, Technical Advisors.

External: Partner staff, local stakeholders, other shelter and WASH actors, shelter and WASH private sector.

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.

CRS is an Equal Opportunity Employer

CRS is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, national origin, or disability status. 

Women, people with disabilities, and other underrepresented populations are encouraged to apply and to seek CRS support on the application process where additional accommodation is required.  

APPLICATION INSTUCTIONS: Interested candidates with relevant education and work experience are invited to complete an application which addresses the position’s requirements. To be considered for the position, candidates must submit both a CV and a cover letter, in English. Applications which fail to meet these requirements will not be considered. Applications must be submitted online at http://crsjwbg.org and will be reviewed on a rolling basis. This posting will remain open until filled, however, submission by July 30th, 2025, is strongly advised.