Field Officer Resource Transfer Unit (RTU)

About CRS 

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work are accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding. 

Job Summary:

As a member of the Resource Transfer Unit and Information Management team, you will support the monitoring and reporting on all project activities under the Gaza Emergency Response in support of Catholic Relief Services’ (CRS) work serving the poor and vulnerable. Your thorough and service-oriented approach will ensure that the RTU and Information Management team supports the program response by consistently applies best practices and constantly works towards improving the impact of its benefits to those we serve.

Roles and Key Responsibilities: 

1. Data Collection & Entry Support

• Assist in collecting, compiling, and organizing field data from program teams and partners.
• Enter and update data in CRS’s information systems (e.g., spreadsheets, databases, or online platforms).
• Conduct basic checks to ensure accuracy and completeness of collected information.
• Conduct spot checks and field visits to verify data quality and address gaps in real time.

2. Routine Monitoring & Reporting Assistance

• Support teams in tracking and documenting emergency response activities.
• Flag inconsistencies, gaps, or delays in data submission to supervisors.
• Help prepare simple reports, summaries, and updates for internal use

3. Data Cleaning & Basic Analysis

• Perform daily checks to clean and verify data (e.g., removing duplicates, correcting errors).
• Support in generating basic tables, charts, or lists for program monitoring.
• Maintain organized digital and physical records for easy retrieval.

4. Administrative & Documentation Tasks

• File and archive project documents, forms, and reports.
• Assist in gathering information for case studies or success stories.
• Follow CRS data protection and confidentiality guidelines.

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Basic Qualifications 

• Bachelor’s degree in IT, Business, economics, statistics or related fields.
• Minimum of 2 years of work experience in project support. Experience in the field of information management and/or monitoring and evaluation and for an NGO would be a plus.
• Additional experience may substitute for some education.
• Computer Skills required

Required Languages - Fluency in Arabic, professional proficiency in English

Travel - must be willing to travel to CRS operations across governates up to 15%

Knowledge, Skills and Abilities  

• Observation, active listening and analysis skills with ability to make sound judgment
• Good interpersonal skills and the ability to interact effectively with diverse groups
• Proactive, results-oriented and service-oriented

Preferred Qualifications

• Experience with Advanced Excel.
• Experience in data entry and data collection.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. 

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. It is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Supervisory Responsibilities: None 

Key Working Relationships:  

Internal: Project Manager, RTU/Information Program Manager, Sectoral Program Managers (food, PSS, shelter/WASH), MEAL Information Systems Manager, Supply Chain Manager, in-kind distribution teams

External: Data Entry Staff through partners, vendors  

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.

CRS is an Equal Opportunity Employer

CRS is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, national origin, or disability status. 

Women, people with disabilities, and other underrepresented populations are encouraged to apply and to seek CRS support on the application process where additional accommodation is required.  

APPLICATION INSTUCTIONS: Interested candidates with relevant education and work experience are invited to complete an application which addresses the position’s requirements. To be considered for the position, candidates must submit both a CV and a cover letter, in English. Applications which fail to meet these requirements will not be considered. Applications must be submitted online at http://crsjwbg.org and will be reviewed on a rolling basis. This posting will remain open until filled, however, submission by August 03rd, 2025, is strongly advised.