Customer Experience Officer - Back Office Sales (Tele-Sales)

الوصف الوظيفي

Description

We are looking for the following Position to join our startup team in our Ramallah Based Office .

Customer Experience Officer - Back Office Sales (Tele-Sales)

Responsible for efficient management of the customer life cycle to meet company’s objectives of profitability, customer success and stakeholder experience.

Responsibilities

  • Customer Relationship Management:
  • Implement an effective customer relationship management system to foster customer loyalty
  • Oversee the day to day customer operations to ensure delightful customer experience at all stages of the customer engagement
  • Assist the Directors in establishing coordination with the Territory Dealership account manager and Finance Department to deliver seamless customer service
  • Managing calls (Incoming & Outgoing ) and customer service inquiries.
  • Qualifying sales leads / Loan application to match with Lenders Criteria.
  • Identifying and assessing customers’ needs to achieve satisfaction

جميع الحقوق محفوظة لموقع جوبس.

متطلبات الوظيفة

Requirements

  • 1 year of experience in Tele- sales , Automotive Background / Financial Background is a + .
  • Proven Sales support experience or experience as a Customer success officer .
  • Track record of over-achieving target .
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • BA Degree In Business / Financing / Accounting / Marketing or any other relative Major.
Excellent English is a must!

Benefits

-Attractive Salary .
- Commission .

تفاصيل الوظيفة
المسمى الوظيفي Customer Experience Officer - Back Office Sales (Tele-Sales)
آخر موعد للتقديم 31 - Jan - 2020
المكان رام الله والبيرة
نوع الوظيفة دوام كامل
المستوى المهني مبتدىء
الراتب N/A
الدرجة العلمية البكالوريوس
الخبرة 1 Year
آلية التقديم

Please send your CV to: [email protected]

Interested and qualified candidates can apply online through Apply Now - تقدم الآن لهذه الوظيفة 

نصيحة من جوبس لحمايتك : عند التقدم لاية وظيفة عن طريق الانترنت، لا تقم بإعطاء معلومات بطاقة الأعتماد او أية معلومات بنكية / مالية لصاحب عمل.