Catholic Relief Services-JWBG
Job Title: Technical Associate II
Reports To: Program Manager
Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS has been present in Jerusalem, West Bank, and Gaza (JWBG) since 1961 and currently supports programs in the sectors of humanitarian relief & recovery, livelihoods, civil society strengthening, and social justice promotion through its field offices in Jerusalem, Gaza, Ramallah and Bethlehem. For further information about CRS, please visit: www.crs.org.
You will provide technical analysis and support to CRS’ resilience programming specifically in the areas of psychosocial support (PSS) and protection in line with Catholic Relief Services (CRS) program quality principles and standards, donor guidelines, and industry best practice to technical staff, and Country Program (CP) staff to advance the delivery of high-quality programming to the poor and vulnerable. Working closely with technical experts, your skills and knowledge will contribute to determining how effective, adaptive and innovative CRS’ resilience programming (specifically PSS and protection) is across the globe.
Roles and Key Responsibilities:
- Research and analyze technical information from a variety of sources for technical problems to support CP teams in achieving technical excellence in ongoing PSS/protection/resilience programs/projects.
- Coordinate with other stakeholders- university partners, local experts, and CRS technical advisors- to ensure CRS’ PSS, protection, and resilience work is grounded in best practices and global evidence.
- Support the development of program/project documents and tools, as well as PSS curriculums, technical manuals or guidance, training materials, and quality improvement and assessment guidelines.
- Prepare presentations and coordinate project communication needs through writing and editing communication resources, such as case studies, brochures, briefs, peer-reviewed articles or reports, for both internal and external audiences.
- Coordinate and/or perform various activities in support of program/project design and implementation, including but not limited to needs assessment, strategic planning, program design and proposal writing, monitoring and evaluation, and technological solutions.
- Collect and disseminate PSS/protection/resilience related information and resources to CRS staff and partners and assist with organization, design and coordination of training workshops to support capacity building efforts. Identify new approaches and methods for online learning.
- Contribute to the learning agenda by researching and analyzing information, conducting literature reviews, mappings or information gathering from various internal and external sources on assigned topics. Coordinate maintenance of virtual resource and documentation databases.
- Support the dissemination of the CRS Safeguarding Policy & Code of Conduct and Ethics to local implementing partners, project beneficiaries, and relevant community members, including mechanisms to safely make a report or provide feedback; ensure compliance with this policy and immediately notify supervisor of any concerns.
جميع الحقوق محفوظة لموقع جوبس.
- Master’s in international development, Clinical Social Work or Psychology required, or a combination of relevant degree and clinical practice.
- Minimum of two to three years of relevant work experience with an international NGO, with at least one year of field-based programming experience in mental health, PSS, counseling, or related technical area
- Experience in case management, developing referral systems
- Experience/knowledge of working in family systems, including positive child and adolescent development
- Additional experience may substitute for some education.
- General knowledge of technical principles and concepts in MHPSS, protection, case management
- Knowledge of program design requirements and regulations of major donors.
- Knowledge of project design and proposal development.
- Knowledge of latest technological tools that have the potential to be applied in PSS, protection, case management
- Strong English writing skills.
Required Languages – Strong written and spoken English and fluency in Arabic.
Knowledge, Skills and Abilities
- Good relationship management skills with ability to work collaboratively as part of a multidisciplinary and multicultural teams
- Strategic, analytical, problem-solving and systems thinking capacity and skills
- Good writing skills
- Strong data collection and research skills and ability to interpret and analyze data
- Proactive, resourceful and results-oriented
- Models and promotes self-care and well-being
- Proficient in MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, knowledge-sharing networks
- Experience as social worker or psychologist
- Experience managing referrals and case management
Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Continuous Improvement & Innovation
- Builds Relationships
- Develops Talent
- Strategic Mindset
- Accountability & Stewardship
Supervisory Responsibilities: At present there are no supervisory responsibilities but as our team evolves and grows, the TA position will likely supervise one or two staff members in the future. As a supervisor, you will support professional development through individual coaching, reviewing staff performance management plans, and providing trainings as necessary.
Key Working Relationships:
Internal : Program Manager, Senior Project Officer, Head of Programs, Regional TA, FCRM Unit, Field Officers
External : Partner staff and leadership, Protection Cluster, MHPSS TWG,
***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
CRS is an Equal Opportunity Employer
Interested candidates with relevant education and work experience are invited to complete an application which addresses the positions requirements. In order to be considered for the position, candidates must submit both a CV and a cover letter, in English. Applications that fail to meet these requirements will not be considered. Applications must be submitted online at http://jobs.crsjwbg.org and will be reviewed on a rolling basis. This posting will remain open until filled, however, submission by February 15, 2023 is strongly advised