Position Title: HR Manager – Ramallah, Palestine
About Us: In 2006, Souktel changed the face of international development -- by launching the first job and aid information services on mobile devices. Today, we design and deliver digital solutions for 50+ leading implementers across the Middle East, Africa and Asia. Our game-changing work is the reason why we’re market leaders: In 2016, we won the PayPal award for Equality in Technology, and Forbes named us to its list of “10 Startups You Need to Know”. Souktel’s investors include the Palestine Investment Fund and Sadara Ventures--a fund backed by Google, Cisco, the Skoll Foundation and the Soros Economic Development Fund.
Your Job: The HR Manager oversees all aspects of Human Resources practices and processes for Souktel’s Ramallah office--managing ongoing HR needs and ensuring the proper implementation of company HR strategy and objectives in Palestine. This position is full-time, based in Ramallah, and reports to the COO.
-Implement and monitor overall HR systems and procedures across the Palestine office.
-Manage the recruitment and selection process for new hires in Palestine.
-Nurture a positive working environment by developing and managing initiatives that attract talent, build team culture, incentivize employees, and provide clear avenues for staff to share feedback/concerns.
-Oversee and manage a performance appraisal system that drives high performance.
-Manage payroll and benefits program for Palestine staff.
-Assess ongoing staff training needs, and match with appropriate training programs.
-Report to management and provide decision support through HR KPI tracking.
-Ensure legal compliance of all systems and procedures with relevant labor laws.
-BS/MS degree in Human Resources or related field
-Proven working experience as HR Manager for 3 - 5 years in an organization with 30-50 employees (USAID project and/or large software company preferred).
-Knowledge of USAID rules & regulations relating to project HR management strongly preferred.
-Experience creating and maintaining HR systems which ensure full confidentiality of company and employee data at all times.
-People oriented and results driven
-Demonstrated experience developing and managing HR KPIs, as part of company-wide performance monitoring processes.
-Knowledge of HR systems and databases.
-Excellent active listening and presentation skills.
-In-depth knowledge of Palestinian labor law and HR best practices.
To Apply: Please email your CV/LinkedIn profile link and contact details for two professional references to
no later than 5:00 PM, Ramallah local time, on Thursday November 9th, 2017.