Program Manager

Main Job Purpose:

Action For Humanity Palestine is a charity that aims to provide aid and assistance to people affected by natural and man-made disasters. Our vision is a world of crises-resilient communities. Our mission is to mobilise and respond to emergencies and critical needs through humanitarian, development and peace-building action, helping affected communities survive, recover and build a better future.

The Program Manager will lead and oversee the implementation of the organization’s humanitarian and development projects in Gaza. This role involves strategic management, providing high-level oversight, ensuring the effective and efficient delivery of projects, and managing relationships with key stakeholders, including donors. The Projects Manager will work closely with the Gaza Office Manager and lead the Projects Coordinators to ensure that programs align with organizational goals and maximize impact.

General Duties/Responsibilities:

• Develop timely and high- quality project proposals, concept notes, risk register, Logical frameworks (Logframes), implementation work plans, and budgets in coordination with the Country Director.
• Provide strategic and technical support to the programme team, to enhance quality, effectiveness and sustainability of interventions.
• Support the Country Director in developing and refining programme Standard Operating Procedures (SOPs), MEAL tools, and reporting requirements to standardize programme implementation and enhance accountability.
• Support the design and implementation of needs assessments, baseline, mid-term, and end-line evaluations.
• Identify and recommend new intervention areas, innovative approaches, and strategic opportunities for programme growth.
• Ensure all programmes align with the organization’s strategy, donor priorities, and best practices in humanitarian and development programming.
• Proactively identify opportunities to build key stakeholder relationships, and take the initiative to follow up with necessary action.
• Work closely with the Country Director to diversity the funding base, developing partnership opportunities and leading resource mobilization efforts.
• Ensure the timely submission of high-quality reports to HQ and donors, ensuring compliance with reporting and funding guidelines.
• Contribute to the Design programmes and projects by identifying key intervention areas and working closely with the Area Manger and Country director.
• Promote evidence-based decision-making by analyzing programme data and integrating lessons learned into future programme designs.
• Provide regular reports on office activities to the Country Director.
• Participate in Programme Steering Committee meetings with HQ to monitor project progress, ensure the field team provides timely data and information, and regularly report to the Country Director on the status of ongoing activities.
• Identify and report challenges, risks, and emerging issues that may affect programme implementation or operational effectiveness.
• Work with the Country Director and Finance Team to develop, manage, and closely monitor the Country Office budget, ensuring efficient and transparent resource allocation.

Our Values:

Believe in the cause

We believe in changing a situation from negative to lasting positive; helping those in need; saving and transforming lives for the better is what drives us.

Work together

Teamwork is the backbone of our work’s success.

Give with grit

Being a “gritty” person means perseverance and passion for long-term goals; hence, freely giving with courage, conscientiousness, and resilience; acting with optimism, confidence, and creativity as you strive for excellence.

Make life better

Ultimately, our work is to make life, in its holistic sense, better for everyone, and everything, including the environment.

“All Action for humanity members (staff, volunteers and interns) are committed to the AFH policies such as, AFH Code of Conduct, Child Safeguarding Policy, Reporting Sexual Exploitation and Abuse, Reporting Conflict of Interest, Reporting Misconduct”

Child Safeguarding Policy:

Child abuse in all forms is unacceptable to AFH which recognizes its responsibility to protect children from harm in all areas of its work. AFH is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation. We understand the diverse needs of every individual, and we're proud to announce our unwavering dedication to creating an inclusive environment for people with disabilities.

PSEAH -Discrimination, Abuse, and Harassment Policy:

AFH unwavering dedication extends to creating a workplace that fosters respect, equality, and dignity. Introducing our Discrimination, Abuse, and Harassment Policy, we affirm our stance against any discrimination, abuse, or harassment based on race, ethnicity, religion, national origin, gender, age, sexual orientation, marital status, citizenship status, disability, or military status. We declare zero tolerance for any form of mistreatment, whether physical, sexual, or verbal. Our employees and associated personnel are integral to upholding these values, ensuring a work environment where everyone's rights are respected, both within and beyond the AFH community. Join us in building a future where protection, safety, and respect prevail for all.

and It is forbidden for AFH employees to inflict harm on children or vulnerable groups or carry out acts of harassment or sexual exploitation of children and adults, directly or indirectly, inside or outside the organization, during or after working hours."

Workplace: Palestine, Gaza

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Qualifications and Education Requirements:

• Bachelor's degree in Business Administration, Management, Public Relations, Development Studies, or a related field.

General Work Experience:

• Minimum 5-7 years of relevant experience in humanitarian or development programs, including at least 3 years in a managerial or leadership role.
• Experience in project management, team leadership, and external coordination with stakeholders, community leaders, and local authorities.
• Strong experience in project and programme ideation, design, and implementation
• Experience in policy production and implementation.
• Previous experience in representing an organization in media and external meetings is an asset.
• Experience in building strong relations and networking with key people within the local, national and international levels, including with various UN agencies, I/NGO, Forums etc.
• Collaborating in multi-national organizational problem solving in complex organizations.
• Understanding of Palestine and Gaza legislative and regulatory context desirable.

Skills:

Technical Skills & Knowledge:

• Strong decision-making and problem-solving skills, especially in crisis or emergency situations.
• Knowledge of humanitarian principles, international standards, and local laws.
• Understanding of program development, proposal writing, and project cycle management.
• Strong reporting and documentation skills.
• Strong IT skills (programmes such as MS Office, Outlook and PowerPoint).

Leadership & Soft Skills:

• Strong leadership and team management skills, with the ability to motivate and supervise staff.
• Excellent communication and negotiation skills, both written and verbal.
• Ability to work under pressure and handle multiple priorities effectively.
• High level of cultural sensitivity and adaptability in working with diverse communities.
• Strong ability to build relationships and networks with partners, local authorities, and community leaders.

Language Requirements:

• Fluency in Arabic is required.
• Proficiency in English is highly desirable.

Abilities:

• Strategic Decision-Making – Ability to make informed decisions that impact the entire office and ensure alignment with organizational goals.
• Leadership & Team Management – Ability to lead, mentor, and supervise teams while fostering a positive work environment.
• Crisis Management & Problem-Solving – Ability to handle emergencies, conflicts, and operational challenges effectively.
• Stakeholder Engagement – Ability to build and maintain strong relationships with local councils, NGOs, and key community figures.
• Representation & Public Speaking – Ability to represent the organization confidently in media, meetings, and external engagements.

Interested and qualified candidates can apply online through Apply Now-button below 

Job code: AFHG-HR-012