Operations Officer

Key Responsibilities:

1. Human Resources Management
   • Maintain and regularly update comprehensive digital and physical staff records in line with internal policies and donor compliance standards.
   • Follow up on daily staff attendance, compile monthly timesheets, and monitor leave balances for all types of leave (annual, sick, unpaid, etc.).
   • Ensure proper archiving and approval workflows for leave requests and HR forms.
   • Track contract periods and renewals; ensure timely preparation of employment agreements, amendments, and end-of-service documentation.
   • Support onboarding and offboarding of staff and interns, including preparation of orientation materials and clearance forms.
   • Follow up on performance appraisals, probation periods, and HR-related compliance requirements.
2. Procurement & Logistics
   • Support the procurement process from request to delivery, including quotation collection, preparation of purchase orders, and coordination with the Finance department.
   • Maintain organized and up-to-date procurement files, ensuring that all documentation (RFQs, bids, selection memos, contracts) is complete and accessible.
   • Follow up on timely and complete delivery of goods and services to the hub and its branches, ensuring proper verification, inspection, and documentation of receipt.
   • Coordinate with program teams to ensure smooth delivery of external services (trainings, events, consultancy assignments).
   • Ensure procurement complies with the organization's policies, donor regulations, and local laws.
   • Monitor supplier performance and contract terms; assist with procurement planning and framework agreements.
3. Finance & Asset Management
   • Monitor petty cash across three branches (Ramallah, Nablus, and Hebron); ensure replenishment requests are submitted based on policy thresholds and verified documentation.
   • Conduct monthly petty cash reviews and reconciliations; follow up with branches on corrections and documentation.
   • Support in maintaining the fixed asset register; assign asset tags, update ownership and location data, and conduct regular physical counts.
   • Assist in processing payments and preparing supporting documentation for finance review, especially for operational expenses.
   • Use the Bisan accounting system for transaction input, budget tracking, and reporting.
4. Administrative & Operational Support
   • Provide logistical support for internal meetings, staff trainings, and events (room bookings, supplies, attendance tracking, etc.).
   • Support IT and office equipment requests and maintenance in coordination with vendors or service providers.
   • Assist the Operations and Finance Director in compiling reports, compliance checklists, and donor updates.
   • Proactively identify and suggest improvements in internal procedures and workflows.
   • Perform any additional duties as required to ensure efficient and compliant operations.

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Required Qualifications and Skills:

• Bachelor’s degree in Business Administration, Accounting, or a related field.
• 3–5 years of relevant work experience in HR, procurement, and finance, preferably in the nonprofit or development sector.
• Familiarity with the Bisan Accounting System is highly preferred.
• Solid understanding of internal controls and operational compliance.
• Proven ability to manage multiple tasks and deadlines in a dynamic environment.
• Strong organizational, analytical, and documentation skills.
• Ability to travel occasionally to field branches (Nablus and Hebron).
• Proficiency in Microsoft Office (especially Excel and Word) and document archiving systems.
• Strong interpersonal and communication skills in both Arabic and English.

How to Apply:

• Qualified candidates are invited to submit their CV and cover letter to [email protected]  no later than July 25, 2025.
• Shortlisted candidates will be contacted on a rolling basis, so early applications are encouraged.
• Intersect Innovation Hub is an equal opportunity employer. We encourage applications from both male and female candidates.