JOB VACANCY - MEDECINS SANS FRONTIERES (FRANCE)

Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed or political affiliation. MSFF is looking for its project in Nablus'' Intercultural Mediator'' 

Workplace                     : Nablus

Type of contract           : Fixed Term

Starting date                  : July 2025

Main purpose of the position

 Supporting the communication and interaction between the people receiving services and care providers in the host country, through addressing consequences of language barriers, socio-cultural differences and discrimination, following MSF protocols and procedures, to improve access to quality health care and other relevant services and providing MSF with an understanding of local socio-cultural determinants.

Responsibilities

• Providing quality and culturally sensitive interpretation between the care providers and the person receiving a service (trialogue) in the language in which they would like to express themselves (source language / target language), Supporting intercultural awareness, sensitiveness and clear communication between the parties
• Assisting care providers and the people receiving services in addressing negative consequences of socio-cultural differences, to support the therapeutic/social intervention through sharing with the care providers relevant aspects of the cultural background of the person receiving a service, acting as a cultural broker; Identifying and reporting barriers impairing fairness and equality in access to services.
• Accompanying and following up the people receiving services to referrals (health and social care facilities) as needed.
• Upholding MSF’s principles and fostering an environment free from racism, discrimination, or cultural insensitivity. Refraining from participating in interventions where such principles are compromised or where there is a risk of offense to the customs, culture, beliefs, and values of any party involved, be it the person receiving services, staff, or the ICM themselves.
• Participating in case management meetings & medical meetings on ad hoc basis.

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Requirements

Education

Desirable degree in linguistics, social sciences, social communication or teaching, Training in interpretation or intercultural mediation is an asset. Training in interpretation or intercultural mediation is an asset.       

Experience

•        Minimum two years’ experience in similar position, preferably in provision of medical services and/or with NGOs, Previous experience in migration/refugee contexts

Competencies

• Proficiency for MSF language English and/or French

·        Desired knowledge of the culture and organization (e.g. health care system) of the host society/country

·        Strong communication, and social skills (attentive listening, open attitude, empathy, sensitivity)

·        Capacity to work in a multidisciplinary team

Documents to provide:

• Updated CV in English
• Cover Letter.
• ID copy
• Copies of diplomas
• Work certificates related to the position
• At least two references related to the position (Organization / Name / Phone number)

Please apply here following this link : https://tally.so/r/wQq5Q8

Deadline for application submission: 07/07/2025

Please not that:

• Only complete and relevant applications will be considered
• Only shortlisted candidates will be contacted
• The minimum age of employment is 18 years old

By applying I recognize to follow the MSF Charter and to honor the following principles:  

• Médecins sans Frontières provides assistance to populations in distress, to victim of natural or man-made disasters and to victims or armed conflict. They do so irrespective of race, religion, creed or political conviction. 
• MSF observes neutrality and impartiality in the name of universal medical ethics and the rights to humanitarian assistance and claims full and unhindered freedom in the exercise of its functions.  
• MSF members undertake to respect their professional code of ethics and to maintain complete independence from all political economic or religious power.  
• As part of its recruitment process, MSF may collect and process, through an internal due diligence system, personal information about applicants. MSF is committed to protecting the confidentiality of personal data applicants provide in their application.