ProGineer Technologies is looking to fill the following position:
System Support Engineer
- Having 2+ years of hands on experience on Linux / Windows
- Research, diagnose, troubleshoot and identify solutions to resolve customers technical issues.
- Document solutions, troubleshooting procedures, and knowledge through CRM system.
- Manage escalations and work with Software development teams to resolve them.
- Customer Oriented.
- Intermediate knowledge with SQL. Practical experience with Oracle is an advantage.
- Basic knowledge in configuring Windows serves. Practical experience in configuring LDAP, IIS, and Windows Services is an advantage.
- Basic knowledge in working with Linux Bash shell. Practical experience in editing/searching text data files in Linux shell environment is an advantage.
- Any Linux scripting experience is considered a big advantage.
- Fluency in English is a must. All customer interactions are in English.
Interested candidates can send their CV’s to [email protected] and write Support in the subject field.