الوصف الوظيفي

Madfooatcom for E-payment- Palestine is an acclaimed leader in financial services technology in MENA region and working as a licensed payment service provider in Palestine.  Madfooatcom offers its services for Customers, billers and service providers, through an online, real-time bill payment system; which enables customers to inquire about and pay their bills and payments anytime. 

Madfooatcom for E-payment- Palestine is hiring for the following position:

Job Title Support Officer
Reporting to IT Manager
Department  Support

Job Purpose 

Provide technical and professional advice, support and guidance to Participants, colleagues and partners. Undertake, research, development, implementation and management of project/Task work

Solving Problems

Specify the best technical scenarios for the participant to handle the business on integration phase

Receive calls from customer and from customer service and solve there issues

Process Control

3  Authorize users to access Standalone/Portal, and Manage system users

Check and monitor system during the work days & holidays to ensure that there is no technical problems that prevent system to be working properly

Maintain All Servers stability and check all services logs

Managing relations

Participate on technical meetings and conference call (Biller/ PSPs/ and Integrators)

Provide needed support any requirements 

On boarding

Prepare any new biller /PSP profiles on the System Staging and Production environment

Perform technical testing with the participants and follow up on any runtime issues until meet technical requirements

جميع الحقوق محفوظة لموقع جوبس.

متطلبات الوظيفة

Qualification

1/ Bachelor’s in engineering, CS, MIS or related IT field

2 /2-4 Years of experience in IT field

3/ Excellent written, read and spoken Arabic and English Languages

 

تفاصيل الوظيفة
المسمى الوظيفي Support Officer
آخر موعد للتقديم 13 - Mar - 2021
المكان رام الله والبيرة
نوع الوظيفة دوام كامل
المستوى المهني متوسط الخبرة
الراتب N/A
الدرجة العلمية البكالوريوس
الخبرة 2 Years
آلية التقديم

Interested and qualified candidates can send their CV and cover letter in English to the following address: [email protected], no later than 13th of March 2021 at latest 16:00 PM

Kindly state in the email subject the Job Title. Any deficiency in the application will NOT be considered. Only short-listed candidates will be contacted.

نصيحة من جوبس لحمايتك : عند التقدم لاية وظيفة عن طريق الانترنت، لا تقم بإعطاء معلومات بطاقة الأعتماد او أية معلومات بنكية / مالية لصاحب عمل.