Deadline for Applications 31 January 2019
Contract Type Fixed Term Appointment Or Limited Duration Contract
Grade or LDC Band Grade 18– Band H
Vacancy Announcement Number VN/WB/005/2019/X
Duty Station & Department Field Office Jerusalem- Front Office
UNRWA encourages applications from qualified women and welcomes applications from qualified candidates with disabilities.
UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for professionals like you.
UNRWA’s human development goals
UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. UNRWA has identified four human development goals as the focus of the Agency’s operations in committing to fostering human development of Palestine refugees by helping them to: lead long and healthy lives, acquire knowledge and skills, achieve decent standards of living and enjoy human rights to the fullest possible extent.
How can you make a difference?
You will be joining a team of around 5,000 staff in the West Bank Field Office working to foster the human development of some 800,000 registered Palestine refugees.
The incumbent of this post reports to Field Director or Deputy Field Director (Organizational Support).
The main responsibilities include:
In accordance with established Agency policy and procedures, the incumbent:
- Provides leadership and sets the strategic and operational direction for the activities of the field investigations office, plans, priorities and workflows; substantively contributes to revision, development and implementation of operational guidelines and procedures at the field level; monitors the budget envelope for the office to ensure efficient utilization of available resources; manages and supports the work of Investigators and such other staff as may be designated by the Field Director; assists with specific assignments in other Fields if required.
- Is the principal advisor for Field Office Director on investigations and offers advice and guidance to UNRWA staff engaged in investigations; leads and/ or conducts, as appropriate, investigations into alleged misconduct, malfeasance, mismanagement, fraud, corruption, waste of resources, abuse of authority, corporal punishment cases, SEA, allegations of child abuse and other types of misconduct or violations of UNRWA’s regulations, rules and administrative instructions throughout the Field Office and its installations including, but not limited to, schools, health centres and camps, ensuring objectivity, impartiality and fairness throughout the investigative process in accordance with generally recognized international investigative standards and Agency Investigation Policy and Guide to Conducting Misconduct Investigations.
- Prepares or reviews recommendations for improved controls, effectiveness, and/or efficiency of UNRWA operations based on findings of investigations and regularly appraises progress of investigations and assesses probable impact of investigation outcomes relative to strategies and advice accordingly; oversees the preparation of Terms of Reference for investigations, conducts review of investigation procedures to ensure due process requirements are met; reviews investigation reports to ensure correct procedures have been adhered to.
- Coordinates and manages the intake and handling of complaints by UNRWA, beneficiaries and others, including those containing allegations that, personnel members of personnel may have engaged in misconduct, including preparation of periodic reports for the Field Director.
- Conducts intake interviews with respect to misconduct complaints, coordinates initial support to complainants as needed, takes appropriate action to secure and preserve evidence, and prepares the necessary submission to the (Field or HQ) Intake Committee; liaises as necessary with security and protection teams in the respective fields.
- Serves as Secretary of the Field Intake Committee, including preparing the agenda and related documentation, the minutes and related follow-up with the Field Director.
- Is responsible for the overall case management in the fields and oversees the field-specific data in the DIOS case management system (CMS), prepares periodic reports for the Field Director and, leads and coordinates outreach to personnel, beneficiaries and the wider community on the Agency's complaints mechanisms.
- Liaises with Programme Chiefs, Chiefs of Area Offices and other Department Heads with respect to all sorts of complaints pertaining to their respective programmes/departments, including complaints from vendors/suppliers (excluding complaints of alleged misconduct which should be directly channeled through the intake committee in the field or HQ), and follows-up to make sure that timely responses are provided in accordance with applicable provisions in the regulatory framework and quality standards.
- Implements technical guidance received from DIOS in relation to investigations and investigations reports; keeps abreast of developments in the area of investigations, including UN jurisprudence; provides and obtains assistance, investigative information, and facilitates cooperation with local government officials and other outside organizations as needed.
- Performs other duties as may be assigned by the supervisor(s).
Conditions of service
Option I: Fixed Term Appointment (duration of up to three years extendable)
Monthly basic salary JD1314.1 plus an allowance of 1000 NIS payable in JD at UNRWA rate, plus 50% of the basic salary as Special Occupational Allowance (SOA).
Other benefits include:
✓ Provident Fund contribution (7.5 % of basic salary staff member contribution, 15% of basic salary paid by the Agency)
✓ Dependency allowances (if applicable)
✓ 30 days of annual leave
✓ Compulsory medical insurance
Option II: Limited Duration Contract (duration of up to one year extendable):
We offer competitive benefits, and remuneration which depends on the band of the post, and qualifications and experience of the selected candidate.
جميع الحقوق محفوظة لموقع جوبس.
To qualify for this position, you will need:
Advanced university degree in investigations, police studies, law, international law or a related field; OR
A first level university degree with a relevant combination of academic qualifications and experience in applying investigation techniques in criminal or administrative inquiries.
Additional formal training and/ or certification in various law enforcement methodologies and/ or fraud examination or investigations.
At least eight years of experience in the application of the knowledge acquired in investigations, police studies, law, international law or a related field, with progressively responsible professional experience in applying investigation techniques in criminal or administrative inquiries or working as a criminal or administrative attorney; OR
At least eleven years of experience in the application of the knowledge acquired in applying investigation techniques in criminal or administrative inquiries with progressively responsible professional experience in applying investigation techniques in criminal or administrative inquiries or working as a criminal or administrative attorney.
Experience in drafting investigations reports.
Excellent command of spoken and written English and Arabic.
Candidates with an equivalent combination of relevant academic qualifications, professional training and progressive work experience may also be considered.
- Intermediate courses in HR Management.
- Working experience or academic training in HR or Personnel Services.
UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply.
- Leading and Supervising.
- Deciding and Initiating Action.
- Planning and Organizing.
- Following Instructions and Procedures.
- Great sense of discretion, confidentiality and tact.
The incumbent will be required to forward reports and data to the Director DIOS upon request.
For guidance on how to prepare for competency-based interviews:
To start the application process, applicants are required to register at http://jobs.unrwa.org by creating a personal profile and completing UNRWA Personal History Form. Only applications received through http://jobs.unrwa.org will be considered. Due to the large number of applications received for UNRWA vacancies, only applicants short-listed for interview will be contacted. Please ensure that the e-mail address and mobile phone number that you will indicate in your Personal History Profile are accurate, candidates shortlisted for test or interview can be contacted by e-mail or phone.
The United Nations does not charge fees at any stage of the recruitment process. The United Nations does not concern itself with information related to bank accounts.
This vacancy notice is open to internal and external candidates.
UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for and commitment to human rights, diversity, and non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non-smoking work environment.
The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description.