Senior Communications and Information Assistant

الوصف الوظيفي

Senior Communications and Information Assistant, Grade 12

Open for INTERNAL and EXTERNAL candidates only 

Deadline for Applications 27 July 2019

Contract Type & Duration

Option One:

Fixed-Term Appointment for 3 years (applies to internal candidates on Fixed-Term contract only); including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance and continuing need.

Option Two:

Limited Duration Contract for 1 year (applies to external candidates and internal candidates on LDC); renewable; Appointment subject to funding confirmation.

Vacancy Announcement Number VN/WB/077/2019/X

Duty Station & Department Field Office Jerusalem-  Protection and Neutrality

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified women.

UNRWA welcomes applications from qualified candidates with disabilities.

UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for professionals like you. 

UNRWA’s human development goals

UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. UNRWA has identified four human development goals as the focus of the Agency’s operations in committing to fostering human development of Palestine refugees by helping them to: lead long and healthy lives, acquire knowledge and skills, achieve decent standards of living and enjoy human rights to the fullest possible extent.

How can you make a difference? 

You will be joining a team of around 4,000 staff in the West Bank Field Office working to foster the human development of some 800,000 registered Palestine refugees.   

The incumbent reports to the Access Officer, P-3.

The main responsibilities include:

In accordance with established Agency policy and procedures, the incumbent:

  1. Is responsible, in cooperation with Operations staff, for maintaining continuity of communications with UNRWA staff in the West Bank, information on movement of staff, security incidents, access constraints and threats;
  2. Oversees and operates the available radio and communication systems and telephone lines ensuring that incoming and outgoing messages are properly and promptly registered and incoming and transmitted as required;
  3. Ensures that standard operating procedures and instructions from the Field Office for informing staff members in the field are followed up promptly and accurately;
  4. Ensures that computerized logs of staff movements and incidents across the Field are properly maintained; reports on the occurring access problems and follows up with Operation Support Officers who liaise with the local authorities;
  5. Ensures that records and lists of essential telephone numbers and contact information are properly updated, maintaining confidentiality of sensitive information;
  6. Maintains contact with the UNDSS Communication Room in the West Bank, liaising on regular intervals;
  7. Performs such other duties as may be assigned.

Conditions of services

Option One:  Fixed Term Appointment, Grade 12 

Monthly basic salary JD 821.60, plus an allowance of 1000 NIS payable in JD at UNRWA rate, other benefits include monthly Provident Fund contribution (15% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable).

Option Two: Limited Duration Contract (LDC- Band E) 

Monthly basic salary JD 944.80 depending on the professional knowledge and experience. Other benefits include compulsory medical insurance, 30 days of annual leave pre-rated to the duration of the contract where less than one year, and family allowance (if applicable).

جميع الحقوق محفوظة لموقع جوبس.

متطلبات الوظيفة

To qualify for this position, you will need:


A university degree in social sciences or any other related field.

Work experience

At least four years of experience in functions related to responsibilities above.


Excellent command of spoken and written English and Arabic.

“Please ensure that the e-mail address and mobile phone number that you have written in your Personal History Form are accurate and active. Your statues in relation to the vacancy will be communicated to you via email listed on your Personal History Form.

It is the responsibility of the candidate to provide full, accurate and up to date information in his/her application form. Any missing and/or misleading data may lead to candidate disqualification.”


Candidates with an equivalent combination of relevant academic qualifications, professional training and progressive work experience may also be considered.

You will also need to demonstrate the following competencies:

  • Maturity, ability to manage stress and maintain confidentiality;
  • Sound judgment and positive attitude;
  • Computer literate.

Desirable Qualifications

  • Knowledge of UN policies and procedures;
  • Knowledge of Hebrew language.

Additional information

  • Possession of a valid driving license;
  • Good knowledge of the Field geography;
  • The incumbent will be required to work beyond regular working hours;
  • Training in the use of communications equipment. 

For guidance on how to prepare for competency-based interviews:

تفاصيل الوظيفة
المسمى الوظيفي Senior Communications and Information Assistant
آخر موعد للتقديم 27 - Jul - 2019
المكان القدس
نوع الوظيفة دوام كامل
المستوى المهني متوسط الخبرة
الراتب N/A
الدرجة العلمية البكالوريوس
الخبرة 4 Years
آلية التقديم

To start the application process, applicants are required to register at by creating a personal profile and completing UNRWA Personal History Form. Only applications received through will be considered. Due to the large number of applications received for UNRWA vacancies, only applicants short-listed for interview will be contacted. 

The United Nations does not charge fees at any stage of the recruitment process. The United Nations does not concern itself with information related to bank accounts.

General information

This vacancy notice is open to internal and external candidates. As an Area post, preference will be given to local candidates already based in the duty station of the post.

UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for and commitment to human rights, diversity, and non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non-smoking work environment.

The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description.

On appointment, all individuals will be asked to sign a self-attestation, confirming that they have not committed, been convicted of, or prosecuted for, any criminal offence and that they have not been involved, by act or omission, in the commission of any violation of international human rights law or international humanitarian law.

نصيحة من جوبس لحمايتك : عند التقدم لاية وظيفة عن طريق الانترنت، لا تقم بإعطاء معلومات بطاقة الأعتماد او أية معلومات بنكية / مالية لصاحب عمل.