الوصف الوظيفي

Millennium Hotel Ramallah, one of the Millennium chain hotels in the world and the only 5-star International hotel in the Palestine, is soliciting a qualified candidate to fill the position of 

Operations Manager

General Responsibilities:

  • Ensure that all hotel operations are carried out professionally, to Millennium Hotel Ramallah standards, and the highest level of services while maintaining the financial impact of such decisions and operations.
  • Ensure that all hotels’ policies, procedures and processes are implemented properly.
  • Maintain safe and healthy work environment by establishing and Implementing  organization standards at all times for self, colleagues and guests.
  • Takes every opportunity to personally coach and develop colleagues; proactively supports their development needs.
  • Consistently provides on-going accurate, motivating & timely performance feedback; delivers development feedback when needed.
  • Provides quality customer service, interact with guests, answer guest enquiries, and effectively handle customer complaints.
  • Mentoring to property HODs and their teams are continually in line with and carrying out the strategic goals and direction of the Hotel.
  • Building relationship with all HODs at all times.
  • Sets short-term and long-range goals in tandem with Executive Team and HODs to aid and achieve the property’s defined performance metrics.
  • Oversees implementation of sales, revenue management and marketing programs in order to achieve and exceed established RevPAR (Revenue per available room) goals.
  • Well versed with local rules and regulations in order to support the Hotel.
  • Collaborating with Finance, Human Resources and Engineering department to implement and improve the ways of working.

جميع الحقوق محفوظة لموقع جوبس.

متطلبات الوظيفة

Qualifications and Requirements:

  • A university degree in hotel management or a related field. 
  • At least (5) years of experience in the hospitality industry, with at least (3) years of experience as Operations Manager or Executive Assistant Manager.
  • High proficiency in English language, both reading and writing, and other languages are advantages;
  • Computer skills: proficiency using Word, Excel, Outlook and Microsoft Project.
  • Strong management skills, ability to appropriately assign or delegate work and authority to others. 
  • Available to work when needed, including weekends, holidays, and nights.
تفاصيل الوظيفة
المسمى الوظيفي Operations Manager
آخر موعد للتقديم 21 - Oct - 2019
المكان رام الله والبيرة
نوع الوظيفة دوام كامل
المستوى المهني إدارة
الراتب N/A
الدرجة العلمية البكالوريوس
الخبرة 5 Years
آلية التقديم

Qualified candidates are invited to submit their C.Vs to [email protected] with subject name “Operations Manager”, no later than October 21, 2019.  

We thank all applicants for their interest but regret that only short-listed candidates will be contacted.

نصيحة من جوبس لحمايتك : عند التقدم لاية وظيفة عن طريق الانترنت، لا تقم بإعطاء معلومات بطاقة الأعتماد او أية معلومات بنكية / مالية لصاحب عمل.