Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action—helping people triumph over adversity and build stronger communities from within. Now, and for the future. In Palestine, Mercy Corps has been working hand-in-hand with local communities and partners since the 1980s and has staff in three offices based in East Jerusalem, West Bank, and Gaza. Mercy Corps' work aims to increase the capacity of Palestinian civil society to promote inclusive social and economic development, long-term recovery, and respond to humanitarian needs.
Program / Department Summary
The Palestine portfolio is currently working primarily with vulnerable communities through the development and humanitarian programs with a focus on the following sectors: economic opportunities, youth employment, and technology diffusion, Cash Transfer Programming (CTP), food security and livelihood, water and energy solutions, and other humanitarian assistance projects. Mercy Corps has committed to increasing its use of Cash Transfer Programming (CTP) in humanitarian responses since 2006. In Gaza, Mercy Corps re-designed its CTP in 2019 to establish a stronger case for multi-purpose cash assistance (MPCA) by leveraging new targeting mechanisms, technology in data collection, electronic cash transfer, and completing ambitious research and learning and influence agenda.
General Position Summary
The MEL Assistant is responsible for ensuring the highest quality data of the Gaza Mercy Corps CTP Program by implementing rigorous validation and verification processes throughout the data flow stages. The MEL Assistant will assist the MEL team to implement M&E activities, design and build tools for both monitoring and evaluation (in collaboration with programs), contribute to the development and daily management of existing data systems in place, and facilitating the accurate collection of relevant data to measure program progress and impact to help in providing information to Program Management for decision-making and future programming.
Responsibilities and Duties
- Assist in the preparation work for the program and MEL data collection activities. This includes: designing and testing the assessment tools on the data collection platforms, ensuring technical preparation/support for the mobile data collection devices, and installing tools on mobile data collection devices.
- Train the Enumerators and Data Collection Support Team on the assessment tools used at different project stages.
- Develop relevant workflows and plans for Enumerators and the Data Collection Support team.
- Supervise the fieldwork/data collection execution site of the Enumerators and Data Collection Support Team. Conduct regular, and spot field visits/phone calls to monitor and follow-up the data collection activities to ensure the best data collection practices are applied and ensure the highest quality data collection.
- Provide coaching and mentoring to Enumerators throughout the data collection stages.
- Assure the Data Quality through leading/conducting the data verification survey, running daily data quality review to the collected data, cleaning the collected data, re-collecting verified data from applicants/participants as required, and keeping the data collection platform up-to-date, and verified and cleaned participants data.
- Maintain up-to-date MEL archives with proper documentation, datasets, forms, data analysis sheets, and MEL reports in an organized and accessible manner.
- Assist the MEL and program team in data completion, aggregation, and data analysis.
- Assist the MEL team in compiling the indicators' disaggregated data as per Mercy Corps Global Sex and Age Disaggregated Data.
- Assist the MEL team in developing visualization tools and dashboards.
- Assist the MEL team in the Data Quality Assurance reviews and implementation of Global MEL Policy.
- Assist the MEL team in updating Global and Donor Reporting System as needed.
- Assist in collecting success stories from the field, conduct focus group /Key informant interviews with the participants and provide insight of program implementation through field monitoring reports.
- Regularly report any key issues of monitoring and evaluation to the MEL Manager.
- Commit to and support all efforts towards accountability, specifically to beneficiaries and adhering to the code of ethics and policies of Mercy Corps and the norms in the local society.
- Perform work beyond normal office hours when necessary. Compensatory time-off is to be agreed in advance with the MEL Manager/HR.
- Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian mission.
- Any other duties as required by MEL Manager.
- Ensure that all office or field tasks and activities are implemented with a clear analysis and understanding of security management priorities.
- As part of our commitment to organizational learning – and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve – Mercy Corps expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Participants and Stakeholders
- Mercy Corps team members are expected to support all efforts toward accountability, specifically to program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
- Team members, service contractors, volunteers, and interns are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
Authority and Accountability
Reports Directly To: The Monitoring, Evaluation and Learning Manager
Works Directly With: The Cash Program Manager, MEL team members, Finance and Compliance Department, Operations Department, Procurement Department, local partner NGOs, Enumerators as needed.
جميع الحقوق محفوظة لموقع جوبس.
- Bachelor's degree in business, economics, project management, statistics, or any related field.
- 1+ year proved experience in data collection, field monitoring and coordination in INGO/funded projects.
- 1+ year of experience in leading/supervising data collection work.
- Experience with quantitative and qualitative data collection and research methods.
- Excellent data treatment, data cleaning, and data aggregation skills.
- High proficiency in using MS Office, especially Excel, tech and mobile and online data collection platforms, database management and statistical analysis software.
- Excellent team work, communication, and problem solving skills, ability to handle multiple tasks simultaneously, and ability to work under pressure.
- Fluency in spoken and written of English and Arabic languages is required.
- Ability to conduct oneself with sensitivity and respect toward others
The successful MEL Assistant shall be proficient in using Microsoft Excel in particular. He-She will be capable of multi-tasking, excellent communication and coordination skills with strong personality, have initiative, drive, and energy, and experience with on-the-job coaching. The ideal candidate will have the ability and curiosity to work comfortably and effectively with team members of varied work styles and cultures, follow procedures and meet deadlines with flexibility and creativity in planning and problem solving. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
Qualified persons with disability are highly encouraged to apply.
Interested candidates are encouraged to submit an application online HERE no later than Thursday, 22 July 2021
Only short-listed candidates will be contacted.
Please apply separate application for each position you are interested in.