About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Program / Department / Team (Program / Department Summary)
Program Performance and Quality Unit works to support effective, efficient, and equitable program performance through a culture of quality management, to achieve results for the program participants.
The Position (General Position Summary)
Mercy Corps has significantly increased its emphasis on Gender Equality, and Social Inclusion in programs, and organizational transformation over the past years.
The primary job of the Gender, Diversity, and Inclusion Officer is to provide guidance to support the integration of a gender and inclusion perspective into all programs, activities, operations, and missions.
جميع الحقوق محفوظة لموقع جوبس.
Essential Responsibilities (Example Section Below - Adapt to Specific Role)
- Gender Diversity and Inclusion Strategy: Provide country teams with technical support, coaching, and capacity building to ensure high-quality gender integration in programs.
Work with verticals to evolve and lead the execution of Mercy Corps Programs’ Gender Equality, Diversity, and Inclusion Strategy, interacting with and influencing program, offering resources to build relationships and credibility.
- Incorporating Gender Diversity and Inclusion into workstreams: Work collaboratively with organizational leaders to develop and implement innovative practical programmatic solutions to strengthen gender, diversity, inclusion, and cultural proficiencies across the program.
Lead the gender analysis process to determine the needs of men, women, boys, and girls in a community to inform program design and to develop gender- transformative strategies.
Collaborate with business development, training, and operation teams to ensure diversity, equity, and inclusion are embedded in our operations and all programs and activities to our participants.
- Workplace Culture: Act as a thought provoker, subject matter expert, change agent, and influencer in cultivating a diverse workforce and an inclusive workplace that fosters belonging and supports the wellbeing of our team and community.
- Capacity Building: Incorporate D&I into regular webinars, education sessions, learning paths for all teams and participants with an emphasis on people managers and leaders.
Promote accountability, communicate expectations, and provide constructive feedback via regular performance reviews.
- Technical Support to Operations: Examine policy, practice, and identify systemic barriers preventing diversity, inclusion, and belonging of personnel, especially from underrepresented and marginalized groups at all levels of the organization. Work with leaders, managers, and supervisors at all levels to review, revise and influence policies and processes that support an inclusive work environment.
- External Influence: Identify and network with external influencers, organizations, and subject matter specialists, including within the Mercy Corps, to learn from and engage with to continuously improve our D&I initiatives.
- Technical Support to MEL:
Work closely with all the departments to establish assessment, monitoring and evaluation frameworks to measure and improve the program quality and impact.
Work with the MEL team to craft and implement metrics, dashboards, monitoring, and reporting systems that will aid in benchmarking our progress in our D&I strategies. This includes reporting to different donors. Work with the MEL team to promote an approach to MEL rooted in feminist principles and practices.
- Technical Support to CARM: Work with the CARM focal point to maintain a learning and improvement process in terms of the organization’s GDI strategy.
Reports Directly To: Deputy Country Director
Works Directly With: All Mercy Corps programs and staff.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualification & Transferable Skills
- University degree in humanities, social science, or any other related field, with a demonstrated record of interest and contemporary knowledge in the GDI field.
- Five years of proven work experience in INGO programs with at least one year of experience in Gender Diversity technical work.
- Able to travel among all Mercy Corps offices in Palestine.
- Having an awareness of global and cultural issues related to gender diversity.
- High level of emotional intelligence and ability to navigate sensitive situations tactfully.
- Excellent communication skills and the ability to distill complex, sensitive concepts into understandable, resonant, and relevant information tailored to a unique audience.
- Demonstrated skill at engaging team members appropriately and establishing and maintaining effective and professional working relationships with peers.
- Ability to work in a fast-paced environment.
- Positive attitude and passion for work.
- The proactive, get-stuff-done mentality that always prioritizes outcomes.
- Strong interpersonal, conflict resolution, and negotiation skills.
- Excellent time and organizational management skills.
- Excellent ability to work under pressure and carry out multiple tasks simultaneously.
Living Conditions / Environmental Conditions
Constant movement between Mercy Corps offices – Jerusalem, West Bank, and Gaza.
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
Qualified persons with disabilities are highly encouraged to apply.
Interested candidates are encouraged to apply online HERE no later than Sunday 12 March 2023. Only short-listed candidates will be contacted.
Please apply separate application for each position you are interested in.