Digital Transformation Senior Specialist

الوصف الوظيفي

Role Summary:

The Digital transformation senior specialist is responsible to assist in developing the Digital transformation Strategy and Roadmap, Lead Company efforts to implement digital initiatives and digital simplification / automation projects, and to monitor and report performance of commercial digital KPIs

Duties & Responsibilities

Strategic and planning:

  • Assist in developing and reviewing Digital transformation Strategy and Roadmap
  • Ongoing customer experience improvement on digital Sales and digital care channels (Mobile Application and website)
  • Push online sales based on digital vision, strategy, and roadmap as main driver for revenue and cost optimization
  • Working to increase customer engagement, and number of transactions and clicks for digital users
  • keep in touch for latest technology and identifying trends on Digital world
  • Countering internal and external Digital related departments regarding digital Strategy & Roadmap

 

Implementation:

  • Implement Digital roadmap in coordination with stakeholders
  • Monetization of digital Sales channels to increase penetration, revenue and reduce cost
  • Utilizing analytical tools to understand online customer behaviors /insights and turn findings into actionable plan
  • Managing digital simplification Projects in coordination with other commercial departments
  • Monitor and report performance of Commercial Digital KPIs

جميع الحقوق محفوظة لموقع جوبس.

متطلبات الوظيفة

Work Experience:

  • At least 3 years of working experience in a telecom service provider/ mass service organization or digital provider
  • Must have significant knowledge of Digital Services and Digital transformation program
  • Knowledge in Mobile application management (penetration / customer insights / customer experience, and monetization)
  • Must have strong project management skills
  • Ability to work with professional teams and identify cross functional needs.

Technical Qualifications:

  • Project Management
  • MS Office skills
  • Online skills
  • Digital Customer Experience
  • Fluent in English (written and spoken)
  • Plan implementation
  • Project tracking and monitoring
  • Analytical skills

Personal Traits & Special Skills:

  • Communicating effectively
  • Customer Focus
  • Collaboration
  • Analytical thinking
  • Planning and Organizing
  • Results orientation

Education Level (Minimum / Preferred):

  • BSc in marketing or related subject
  • Certification in Digital transformation or any related field is plus

 

تفاصيل الوظيفة
المسمى الوظيفي Digital Transformation Senior Specialist
آخر موعد للتقديم 27 - Mar - 2022
المكان رام الله والبيرة
نوع الوظيفة دوام كامل
المستوى المهني مبتدىء
الراتب N/A
الدرجة العلمية البكالوريوس
الخبرة 3 Years
آلية التقديم

Interested and qualified candidates can apply online through Apply Now-button below

نصيحة من جوبس لحمايتك : عند التقدم لاية وظيفة عن طريق الانترنت، لا تقم بإعطاء معلومات بطاقة الأعتماد او أية معلومات بنكية / مالية لصاحب عمل.