الوصف الوظيفي

Since 1995, New Intertrade has been one of the leaders in the security sector in Palestine. With more than 18 years of experience; New Intertrade is seeking new employee to join their team through the following available vacancy:

Position: Customer Service
Education: Business Administration or any related subject.
Experience: 1-3 years
Location: Ramallah

JOB Description: This position is responsible for responding to, and meeting the needs of all incoming customer service calls by handling these calls in a professional, effective and timely manner. This role provides coordination of service with technicians and customers.

Responsibilities

  • Prepare daily schedule for maintenance technicians.
  • Review service reports on daily basis and ensure that the reports are complete and accurate for invoicing and job cost tracking.
  • Review Service Contract as required.
  • Accurately and promptly enters work order on Company Software.
  • Ensure that technicians are equipped with Parts, Tools and Materials required to accomplish the service works.
  • Consistently manage email reporting with customers and updating the work orders on the internal system.
  • Review and track expiring contracts on monthly basis.
  • Performs other duties and responsibilities as requested or required.

جميع الحقوق محفوظة لموقع جوبس.

متطلبات الوظيفة

Skills and requirements

  • Strong English and Arabic verbal, written and interpersonal communication skills.
  • Excellent attention to details “This is a fast paced positon that that requires high attention to details”
  • Ability to multi task.
  • Advanced computer skills including familiarity with MS Office applications (Outlook, Word, Excel).
  • Exceptional telephone and personal customer service skills and ability to work under pressure.
تفاصيل الوظيفة
المسمى الوظيفي Customer Service
آخر موعد للتقديم 21 - Mar - 2019
المكان رام الله والبيرة
نوع الوظيفة دوام كامل
المستوى المهني متوسط الخبرة
الراتب N/A
الدرجة العلمية البكالوريوس
الخبرة 1 Year
آلية التقديم

For those who find themselves eligible for the job, please send your resume referring to the job title you are applying to no later than 21/03/2019 to the following email:

[email protected]

نصيحة من جوبس لحمايتك : عند التقدم لاية وظيفة عن طريق الانترنت، لا تقم بإعطاء معلومات بطاقة الأعتماد او أية معلومات بنكية / مالية لصاحب عمل.