Contract Type: Full Time - Permanent
Location: Palestine - Gaza
Closing date: 04-Feb-2018
Role Summary & Duties and Responsibilities:
Managing and following up on all SME "Small and medium enterprises" Accounts.
Participating in promoting and developing Wataniya offers and service usage through this channel.
Setting objectives for short and long term periods in enhancing and maintaining a professional relationship with SME customers and developing the usage of Value Added Services.
Following up on SME activations to ensure quality and efficiency as per each account request.
Performing the accounts handover to the Corporate Account Management Team as per procedures.
Assisting with any complaints and quality failures related to his/her accounts to solve the problems at the source.
Delivering training on special services/offers to his channel through fleet managers.
Ensuring that the proper performance of the following main tasks according to processes and procedures thus providing good customer experience & satisfaction during Acquisitions & activating corporate lines.
Experience & Qualifications:
Minimum of 2 years of experience in Sales. Previous experience in telecommunication is an advantage.
Bachelor degree in Business Administration, Marketing or any related field.
Excellent handling of customers by phone or face-to-face.
Sound understanding of Managing sales accounts.
Excellent communication and interpersonal skills.
Excellent organizational skills.
Ability to work under pressure.
Strong written and communication skills.
Computer Literacy knowledge (Microsoft).
Proficiency in Arabic and English (oral and written).
Valid Driving license
Note: you will be required to attach the following:
1. Resume / cv
2. Professional personal photo
Interseted and qualified candidates can apply online through Apply Now button below