Established in 1995, BCI was founded to meet the needs of emerging regional ICT markets with a sound knowledge base and a strong network of global partners, BCI has since evolved into a regionally recognized advisor and provider of top of the line services and solutions spanning a range of sectors. BCI is intending to recruit a highly qualified individual to fill the position of:

Technical Engineer Supervisor              

Ref. No (HR-TES-BNET-4)

Main responsibilities:


-Provide technical services and support for the following areas:
-Network level: WAN and LAN connectivity, routers, firewalls, and security
-Internal systems, cloud and network infrastructure.
-Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint
-Unix Centos Operation and Administration
-Virtualization technologies: VMware, Hyper-V
-Remote access solution support: VPN, Terminal Services.
-Remote monitoring and management of system alerts and notifications (Solarwinds, PRTG, Cacti)
-Perform network assessments and security audits
-Work with Sales Team to Engineer projects, identify new products and solutions, and research solutions for existing clients
-Document maintenance for all computer systems and network infrastructure
-Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
-Manage the ADSL Network as Well as the Microwave Network
-Implement, Design and Optimize the Microwave Network on Bnet
-Be available for other engineers and coach them to resolution
-Manage and Operate LNS Cisco Routers acting as ADSL Aggregation
-Excellent Knowledge of AAA Solutions and Billing Platforms
-Manage Technical Team using KPI’s
-Continuous improvements on achieving KPI’s.
-Supports and coaches a group of Technical Engineers and prepares quarterly training plans.
-Ensures that all team members perform duties in accordance with corporate policies.
-Identifies the needed resources and assigns individual responsibilities.
-Manages and monitors the day-to-day operations of the Technical Department.
-Implements and develops general procedures for the Technical Department.
-Insures customers’ satisfaction through the technical service level that we provide.
-Sets monthly visits to all BNet branches and reports back to the management with the branch needs and performance.
-Continuous communication with the vendors Technical Team.
-Prepares internal reports to measure Quality or Service and Service Availability.
-Reviews and discusses KPI’s Management.
-Performs other duties as and when requested by the direct supervisor.

Job Requirements:

-Bachelor’s Degree in Engineering, Communication, Computer Science, or Electronic Engineering.
-5-7 years' experience in Service Providers (Internet) with Management Position
-Switching (Capacity Planning & VLAN’s)
-Routing (OSPF, RIPv2, BGP)
-WAN Technology (MPLS, VPLS, VPN)
-Voice Technologies (POTS, VoIP, SIP Trunking)
-Juniper (JNCIA-Junos) , (JNCIS-ENT), (JNCIS-SP)
-Familiarity with: VPNs, VOIP, SIP Trunking, BGP, VLAN, Large Scale Wireless Deployments
-Security software such as Anti-virus, Anti-SPAM, Anti-Spyware, and other security related technologies
-Knowledge of Microwave Products and Wireless Components
-Excellent Skills on AAA Solutions and Billing Systems
-Excellent Data Center Design Skills
-Excellent OS Hand On Skills (Unix, Windows)

Important message to all applicants:-

Interested individuals should submit their CV coupled with letter of interest to

please indicate job title in the subject line.

Deadline for submitting applications is 10/01/2017 only potential candidates will be contacted for interviews

المسمى الوظيفي Technical Engineer Supervisor
أعلنت بواسطة BCI
الوظيفة Technical Engineer Supervisor
تاريخ البدء
رقم الفاكس
رقم الهاتف
البريد الالكتروني
المكان Ramallah
اخر موعد لإستقبال الطلبات 2017-Jan-10
المستوى المهني متوسط الخبرة
المكان رام الله
نوع الوظيفة دوام كامل
التصنيف الهندسة