Procurement of Warehouse Management System (WMS) with Hardwa...

Background

Medical Aid for Palestinians (MAP) is a UK-registered charity that has been reaching out to the Palestinian communities, striving to deliver health and medical care to those worst affected by conflict, occupation, and displacement. MAP provides immediate medical aid to those in need at times of crisis, while also developing local capacity and skills to ensure the long-term development of the Palestinian healthcare system.  MAP’s vision is of a future in which all Palestinians can access an effective, sustainable, and locally led system of healthcare and the full realization of their rights to health and dignity. 

MAP aims to strengthen its warehouse management operations across four locations by procuring and deploying a Warehouse Management System (WMS). The system will streamline product inflow/outflow, monitor expiry dates, and support inventory control through a technology-driven solution.

2. Objectives

• Implement a centralized WMS to manage stock across Six (6) locations.

• Support two (2) licensed system users.

• Enable functionality for:

  • Product stock-in and stock-out

  • Expiry date tracking

  • Multi-warehouse management

  • Role-based user access

• Provide Android-based mobile app integration.

• Procure required hardware, including barcode scanners and printers.

3. Scope of Work

The selected vendor will be responsible for:

A. Software Solution

• Deploy a WMS (either offline or online, based on final selection).

• Include mobile Android application for:

  • Receiving goods

  • Dispatching goods

  • Inter-warehouse transfers

  • Capture fields history/ modified by user/time etc (old value & new value) - available for reporting?

  • Auto logout after inactivity - timeout customization parameters set-up?

  • Account lockout for failed login attempts (with admin override

  •  provide access to the system's source code, to help ensure we're not dependent solely on the vendor for updates.

• Support 2 users (with the ability to add more if needed).

• Scalability for future expansion, either across West Bank or Gaza and Lebanon.

• Generate administrative and stock movement reports.

• Include expiry date alerts and batch management.

• Alerts on low stock/supplies

• Multi-warehouse management features with real-time synchronization.

• Remote system updates when connectivity allows

B. Training and Support

• Provide 3 training sessions within 2 months of contract signing.

• Deliver one year of free technical support and maintenance.

• Include access to general system upgrades during the first year.

C. Hardware Supply

• 4 Mobile Devices with Barcode Scanners

• 1 Barcode Label Printer 

• Hardware warranty of 1 year

• Initial device installation and configuration

4. Deliverables

• Functional WMS system across 4 warehouse locations.

• Android-based mobile access for 4 devices.

• User manuals and training materials.

• Installed hardware and verified functionality.

• One-year system support and updates.

5. Evaluation Criteria

Proposals will be evaluated on the following basis:

• Functional fit with requirements

• Cost competitiveness

• Deployment speed and vendor track record

• Post-installation support plan

• Flexibility and scalability of the system

6. Submission Requirements

Vendors must provide:

• Technical and financial proposal

• Company profile and references

• Timeline for deployment

• Warranty and maintenance terms

• Sample user interface (if available)

Proposals and inquiries should be submitted to: [email protected]